Privacy Policy

1. General Information and Controller

This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data by:

KUNO Technologies GmbH

Zollergasse 37/9

1070 Vienna

Austria

E-Mail: contact@kunoguide.com

Website: www.kunoguide.com

(hereinafter referred to as "we", "us", or the "Provider").

We operate KUNO Guide, a digital travel and destination platform (the "Platform") and are committed to protecting the privacy of our visitors and business partners.

2. Data Processing for Visitors

When you access and use our Platform, we may process the following data:

• Technical Log Data: IP address, date and time of access, browser type, operating system, language settings, and device information required for the security and functionality of the Platform.
• Usage Data: Information regarding the use of our content, recommendations, destination pages, events, and other features of the Platform.
• Communication Data: Information voluntarily provided when contacting us via email or contact forms.

Analytics and Referral Tracking

If the user consents via the cookie banner, we may collect pseudonymized analytics data such as:

• page visits
• viewed recommendations
• viewed events
• interaction with platform elements
• referral sources (e.g. QR codes, social media links)
• outbound clicks to external websites and partners

This data is used to improve the user experience and understand how visitors use the Platform.

If the user consents via the cookie banner, a pseudonymous persistent visitor ID may be generated and stored in the browser's localStorage for up to 12 months. This ID allows us to distinguish first-time visitors from returning visitors across sessions. The ID is randomly generated, contains no personal data, and cannot be linked to any individual. It is deleted automatically when the user clears their browser data or withdraws consent via Cookie Settings.

3. Affiliate Links and Third-Party Services

The Platform may include affiliate links to accommodation providers, transportation services, activity operators, travel platforms, or other third-party services.

If users click such links and complete a booking or purchase, KUNO Technologies GmbH may receive a commission at no additional cost to the user.

The existence of affiliate partnerships does not influence our editorial independence or the substance of our recommendations.

Once users leave our Platform and access third-party services, the privacy policies and terms of those providers apply. We do not receive payment information or booking details unless explicitly provided to us.

4. Legal Bases for Processing

We process personal data on the following legal bases where applicable:

• Consent (Art. 6(1)(a) GDPR): For analytics, tracking technologies, and other processing activities requiring user consent.
• Performance of a Contract (Art. 6(1)(b) GDPR): For business relationships, future registered services, and paid offerings, if applicable.
• Legitimate Interests (Art. 6(1)(f) GDPR): For technical security, operation, maintenance, fraud prevention, communication, and optimization of the Platform.
• Legal Obligation (Art. 6(1)(c) GDPR): For accounting, tax, and other statutory requirements.

5. Data Sharing and Recipients

We do not sell personal data. We only share data with trusted service providers where necessary for the operation of our Platform, including:

• Base44 for application hosting and infrastructure services.
• Resend for email delivery services.
• Stripe for payment processing services, if paid features are introduced in the future.
• Google Analytics for website analytics, if enabled and subject to user consent.

Additional service providers may be engaged in the future where necessary for the operation, security, analytics, communication, or monetization of the Platform.

We may also disclose information where required by applicable law, governmental authorities, or court orders.

Where recipients are located outside the European Union, we seek to ensure an adequate level of data protection through applicable safeguards, including adequacy decisions or Standard Contractual Clauses (SCCs), where required.

6. Retention Period

Technical log data is generally retained only for as long as necessary to ensure security, functionality, and troubleshooting.

Analytics data is stored in pseudonymized form and retained only for the periods necessary to achieve the purposes described above.

Business correspondence and legally relevant information may be retained in accordance with applicable statutory retention periods, including tax and accounting requirements.

7. Your Rights

Under applicable data protection laws, including the GDPR where applicable, you may have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Withdrawal: Withdraw consent at any time with future effect.
• Portability: Request transfer of your personal data to another controller.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us at contact@kunoguide.com.

You also have the right to lodge a complaint with the competent supervisory authority, including the Austrian Data Protection Authority (Datenschutzbehörde) where applicable.

8. Cookies and Tracking Technologies

The Platform uses essential cookies and similar technologies necessary for security, functionality, and user experience.

Non-essential analytics, referral tracking, or similar technologies are only activated where users have provided explicit consent through our cookie banner or other legally required mechanisms.

When consent is provided, a persistent anonymous identifier may be stored in localStorage (not a cookie) to recognize returning visitors across sessions. This identifier contains no personal information and may be deleted at any time through browser settings or the Cookie Settings functionality provided on the Platform.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time in order to reflect legal requirements, technical developments, or changes to our services.

The version published on the Platform at the time of use shall apply.